Privacy Policy

Versions: 1

Effective Date: April 16, 2018

This privacy policy explains how FlinkBox Ltd handles your personal information and data. We value your trust, so we’ve strived to present this policy in clear, plain language instead of legalese. The policy is structured so you can quickly find answers to the questions that interest you the most.

This privacy policy applies to all the products, services and websites offered by FlinkBox Ltd and their affiliates, except where otherwise noted. We refer to those products, services, and websites collectively as the “services” in this policy. Some services may have supplementary privacy statements that explain in more detail our specific privacy practices in relation to them. Unless otherwise noted, our services are provided by FlinkBox Ltd inside Nigeria.

FlinkBox Ltd is committed to subjecting all personal data received to the Framework’s applicable Principles. When FlinkBox Ltd receives personal information and then transfers it to a third-party service provider acting as an agent on FlinkBox Ltd’s behalf, FlinkBox Ltd has certain liability if both

the agent processes the information in a manner inconsistent with the Privacy Shield and
FlinkBox Ltd is responsible for the event giving rise to the damage.

With respect to personal data received or transferred FlinkBox Ltd is subject to the investigatory and enforcement powers of the Nigerian Trade Commission. In certain situations, FlinkBox Ltd may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

Please contact FlinkBox Ltd as described in the “Questions?” section below if you have any concerns or complaints of any nature. You may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Questions?

For questions regarding our privacy policy or practices, contact FlinkBox Ltd at 8 Joe Agbato Close, Ogudu GRA, Ojota or electronically through our contact form.

Key Privacy Points: The Stuff You Really Care About

IF YOU CREATE IMAGES/ VIDEOS/ SURVEYS:

Your data is owned by you. Not only that, but FlinkBox Ltd treats them as if they were private (except if you have made them available via a public link). We don’t sell them to anyone and we don’t use the responses you collect for purposes unrelated to you or our services, except in a limited set of circumstances (e.g. if we are compelled by a subpoena, or if you’ve given us permission to do so).
We safeguard respondents’ email addresses. We don’t sell these email addresses and we use them only as directed by you and in accordance with this policy. The same goes for any email addresses collected by your participation in our platform. We hold your data securely.
Data is stored on servers located in Germany. FlinkBox Ltd will process your data on your behalf and under your instructions (including the ones agreed to in this privacy policy).

IF YOU ANSWER SURVEYS:

Surveys are administered by survey creators. Survey creators conduct tens of thousands of surveys each day using our services. We host the surveys on our websites and collect the responses that you submit to the survey creator. If you have any questions about a survey you are taking, please contact the survey creator directly as FlinkBox Ltd is not responsible for the content of that survey or your responses to it. The survey creator is usually the same person that invited you to take the survey and sometimes they have their own privacy policy.
Are your responses anonymous? This depends on how the survey creator has configured the survey. Contact them to find out, or click here to read more about respondent anonymity.
We don’t sell your responses to third parties. FlinkBox Ltd doesn’t sell or share your data responses with third party advertisers or marketers (although the survey creator might, so check with them). FlinkBox Ltd merely acts as a custodian on behalf of the survey creator who controls your data, except as further described in this privacy policy with regard to public surveys.

Survey Creators & Survey Respondents

FlinkBox Ltd is used by survey creators (people who create and conduct surveys online) and survey respondents (people who answer those surveys). The information we receive from survey creators and survey respondents and how we handle it differs.

Privacy for Survey Creators Privacy for Survey Respondents

PRIVACY FOR SURVEY CREATORS

What information does FlinkBox Ltd collect?

When you use FlinkBox Ltd, we collect information relating to you and your use of our services from a variety of sources. These are listed below. The sections afterward describe what we do with this information.

Information we collect directly from you

Registration information. You need a FlinkBox Ltd account before you can create surveys on FlinkBox Ltd. When you register for an account, we collect your username, password, and email address.
Billing information. If you make a payment to FlinkBox Ltd, we require you to provide your billing details, such as a name, address, email address and financial information corresponding to your selected method of payment (e.g. a credit card number and expiration date or a bank account number). If you provide a billing address, we will regard that as the location of the account holder.
Account settings. You can set various preferences and personal details on pages like your account settings page. For example, your default language, time-zone and communication preferences (e.g. opting in or out of receiving marketing emails from FlinkBox Ltd).
Survey data. We store your survey data (questions and responses) for you.
Other data you intentionally share. We may collect your personal information or data if you submit it to us in other contexts. For example, if you provide us with a testimonial, or participate in a FlinkBox Ltd contest.

We don’t share or abuse your respondents’ email addresses. Rest assured, FlinkBox Ltd definitely don’t sell email addresses to any third parties or any information we collect about you indirectly or passively when you interact with us.

Usage data: We collect usage data about you whenever you interact with our services. Additionally, like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, and timestamps.

Referral data: If you arrive at a FlinkBox Ltd website from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.

Information from third parties: We may collect your personal information or data from third parties if you give permission to those third parties to share your information with us. For example, you may have the option of registering and signing into FlinkBox Ltd with your Facebook account details. If you do this, the authentication of your login details is handled by Facebook and we may collect information about your Facebook account that you expressly agree to share with us at the time you give permission for your FlinkBox Ltd account to be linked to your Facebook account.

Information from page tags. We use third-party tracking services that employ cookies and page tags (also known as web beacons) to collect aggregated and anonymized data about visitors to our websites. This data includes usage and user statistics. Emails sent by FlinkBox Ltd or by users through our services may include page tags that allow the sender to collect information about who opened those emails and clicked on links in them. We do this to allow the email sender to measure the performance of their email messaging and to learn how to improve email deliverability and open rates.

How does FlinkBox Ltd use the information we collect?

We treat your data and responses as information that is private to you (except if you have made your data available via a public link). We know that, in many cases, you want to keep your data private. Unless you decide to share your data with the public (such as by making the survey questions and responses available via a public link), we do not use your data other than as described in this privacy policy or unless we have your express consent. We do not sell your data to third parties without your permission.

Generally, we use the information we collect from you in connection with providing our services to you and, on your behalf, to your respondents. For example, specific ways we use this information are listed below. (See the next section of this privacy policy to see who we share your information with.) However, this privacy policy is not intended to restrict our use of data that you have chosen to make available online through a public link.

To provide you with our services

This includes providing you with customer support, which requires us to access your information to assist you (such as with survey design and creation or technical troubleshooting).
Certain features of our services use the content of your data and your account information in additional ways. Feature descriptions will clearly identify where this is the case. You can avoid the use of your data in this way by simply choosing not to use such features. For example, by using our Question Bank feature, to add questions to your surveys, you also permit us to aggregate the responses you receive to those questions with responses received by other Question Bank users who have used the same questions. We may then report statistics about the aggregated (and de-identified) data sent to you and other survey creators.
If you choose to link your FlinkBox Ltd account to a third party account (such as your Google or Facebook account), we may use the information you allow us to collect from those third parties to provide you with additional features, services, and personalized content.

To manage our services, we internally use your information, including certain survey data, for the following limited purposes:

To monitor, maintain, and improve our services and features. We internally perform statistical and other analysis on information we collect (including usage data, device data, referral data, question and response data and information from page tags) to analyze and measure user behavior and trends, to understand how people use our services, and to monitor, troubleshoot and improve our services, including to help us evaluate or devise new features. We may use your information for internal purposes designed to keep our services secure and operational, such as for troubleshooting and testing purposes, and for service improvement, marketing, research and development purposes.
To enforce our Terms of Use.
To prevent potentially illegal activities.
To screen for and prevent undesirable or abusive activity. For example, we have automated systems that screen content for phishing activities, spam, and fraud.
To create new services, features or content. We may use your data and metadata (that is, data about the characteristics of a survey) for our internal purposes to create and provide new services, features or content. In relation to metadata, we may look at statistics like response rates, question and answer word counts and the average number of questions in a survey and publish interesting observations about these for informational or marketing purposes. When we do this, neither individual creators nor respondents will be identified or identifiable unless we have obtained their permission.
To facilitate account creation and the login process. If you choose to link your FlinkBox Ltd account to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate the account creation and login process.
To contact you about your service or account. We occasionally send you communications of a transactional nature (e.g. service-related announcements, billing related matters, changes to our services or policies, a welcome email when you first register). You can’t opt out of these communications since they are required to provide our services to you.
To contact you for marketing purposes. We will only do this if you have consented to our contacting you for this purpose. For example, during the account registration process, we will ask for your permission to use your information to contact you for promotional purposes. You may opt-out of these communications at any time by clicking on the “unsubscribe” link in them or changing the relevant setting on your My Account page.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
With whom do we share or disclose your information?

We don’t sell your data unless you expressly permit us to!

When might we disclose your survey data to third parties?

Only for a limited number of reasons: We share your information with our service providers who help us to provide our services to you. We contractually bind these service providers to keep your information confidential and to use it only for the purpose of providing their services. For example, we use payment processors who help us to process credit/ debit card transactions. By using our services, you authorize FlinkBox Ltd to sub-contract in this manner on your behalf. In rare circumstances, we may share information if required by law, or in a corporate restructuring or acquisition context (see below for more details).

Sharing your surveys with the public:

You are able to control who can take your survey by changing your collector settings. For example, surveys can be made completely public or distributed to a restricted list of people. You can also choose to share your survey responses instantly or at a public location.

We recognize that you have entrusted us with safeguarding the privacy of your information. Because that trust is very important to us, the only time we will disclose or share your personal information or survey data with a third party is when we have done one of three things, in accordance with applicable law:

Given you notice, such as in this privacy policy;
Obtained your express consent, such as through an opt-in checkbox; or

De-identified or aggregated the information so that individuals or other entities cannot reasonably be identified by it. Where required by law, we will obtain your express consent prior to disclosing or sharing any personal information.

We may disclose:

Your information to our service providers. We use service providers who help us to provide you with our services. We give relevant persons working for some of these providers access to your information, but only to the extent necessary for them to perform their services for us. We also implement reasonable contractual and technical protections to ensure the confidentiality of your personal information and data is maintained, used only for the provision of their services to us, and handled in accordance with this privacy policy. Examples of service providers include payment processors, hosting services, email service providers, and web traffic analytics tools.
Your account details to your billing contact. If your details (as the account holder) are different to the billing contact listed for your account, we may disclose your identity and account details to the billing contact upon their request (we also will usually attempt to notify you of such requests). By using our services and agreeing to this privacy policy, you consent to this disclosure.
Your email address to your organization. If the email address under which you’ve registered your account belongs to or is controlled by an organization, we may disclose that email address to that organization in order to help it understand who associated with that organization uses FlinkBox Ltd, and to assist the organization with its enterprise accounts. (Please do not use a work email address for our services unless you are authorized to do so, and are therefore comfortable with this disclosure.)
Aggregated or de-identified information to third parties to improve or promote our services. No individuals can reasonably be identified or linked to any part of the information we share with third parties to improve or promote our services.
Your information if required or permitted by law. We may disclose your information as required or permitted by law, or when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, and/or to comply with a judicial proceeding, court order, subpoena, or other legal process served on us.
Your information if there’s a change in business ownership or structure. If ownership of all or substantially all of our business changes, or we undertake a corporate reorganization (including a merger or consolidation) or any other action or transfer between FlinkBox Ltd entities, you expressly consent to FlinkBox Ltd transferring your information to the new owner or successor entity so that we can continue providing our services. If required, FlinkBox Ltd will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.
The information you expressly consent to be shared. For example, we may expressly request your permission to provide your contact details to third parties for various purposes, including to allow those third parties to contact you for marketing purposes. (You may later revoke your permission, but if you wish to stop receiving communications from a third party to which we provided your information with your permission, you will need to contact that third party directly.)
What are your rights to your information?

You can:

Update your account details. You can update your registration and other account information on your My Account page. Information is updated immediately.
Access and correct your personal information. As an account holder, you may access and correct certain personal information that FlinkBox Ltd holds about you by visiting your My Account page.

Delete your survey data. Deleting survey data in the ways described on this page will not permanently delete survey data immediately. As long as you maintain an account with us, we may retain your deleted data for a limited time in case you delete something by accident and need to restore it (which you can request by contacting customer support). To the extent permitted by law, we will permanently delete your data if you request to cancel your account. However, if your data was previously made available to the public through a public link, additional copies of your data may remain available on the Internet even after your account has been deleted.

Cancel your account. To cancel and delete your account, please contact customer support. Deleting your account will cause all the survey data in the account to be permanently deleted from our systems within a reasonable time period, as permitted by law, and will disable your access to any other services that require a FlinkBox Ltd account. We will respond to any such request, and any appropriate request to access, correct, update or delete your personal information within the time period specified by law (if applicable) or without excessive delay. We will promptly fulfill requests to delete personal data unless the request is not technically feasible or such data is required to be retained by law (in which case we will block access to such data if required by law).

For how long do we retain your data?

We generally retain your data for as long as you have an account with us, or to comply with our legal obligations, resolve disputes, or enforce our agreements. Data that is deleted from our servers may remain as residual copies on offsite backup media for up to approximately 12 months afterward.

Security, cookies and other important information

Changes to this privacy policy: We may modify this privacy policy at any time, but if we do so, we will notify you by publishing the changes on this website. If we determine the changes are material, we will provide you with additional, prominent notice as is appropriate under the circumstances, such as via email or in another conspicuous manner reasonably designed to notify you. If, after being informed of these changes, you do not cancel your subscription and continue to use our services beyond the advance-notice period, you will be considered as having expressly consented to the changes in our privacy policy. If you disagree with the terms of this privacy policy or any updated privacy policy, you may close your account at any time.

Security: FlinkBox Ltd is committed to handling your personal information and data with integrity and care. However, regardless of the security protections and precautions we undertake, there is always a risk that your personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the Internet. If you have any questions about the security of your personal information, contact customer support.

Data locations: Our servers are based in Germany, so your personal information will be hosted and processed by us in Germany. Your personal information may also be processed in, or transferred or disclosed to, countries in which FlinkBox Ltd subsidiaries and offices are located and in which our service providers are located or have servers.

Cookies: We and our partners use cookies and similar technologies on our websites. Cookies are small bits of data we store on the device you use to access our services so we can recognize repeat users. Each cookie expires after a certain period of time, depending on what we use it for. We use cookies and similar technologies for several reasons:

To make our site easier to use: If you use the “Remember me” feature when you sign into your account, we may store your username in a cookie to make it quicker for you to sign in whenever you return to FlinkBox Ltd.

For security reasons: We use cookies to authenticate your identity, such as confirming whether you are currently logged into FlinkBox Ltd.

To provide you with personalized content: We may store user preferences, such as your default language, in cookies to personalize the content you see. We also use cookies to ensure that users can’t retake certain surveys that they have already completed.

To improve our services: We use cookies to measure your usage of our websites and track referral data, as well as to occasionally display different versions of content to you. This information helps us to develop and improve our services and optimize the content we display to users.

To advertise to you: We, or our service providers and other third parties we work with, may place cookies when you visit our website and other websites or when you open emails that we send you, in order to provide you with more tailored marketing content (about our services or other services), and to evaluate whether this content is useful or effective. For instance, we may evaluate which ads are clicked on most often and whether those clicks lead users to make better use of our tools, features, and services.

Blogs and Forums: Our websites may offer publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We’re not responsible for any personal information you choose to submit in these areas of our site. To request removal of your personal information from our blog or community forum, contact customer support. In some cases, we may not be able to fulfill your request and we will let you know why. Commenting systems on our blogs are managed by a third party application that may require you to register to post a comment. Please review that application’s privacy policy to learn how the third party uses your information.

Safety of Children and COPPA: Our services are not intended for and may not permissibly be used by individuals under the age of 14. FlinkBox Ltd does not knowingly collect personal data from persons under 13 or allow them to register. If it comes to our attention that we have collected personal data from such a person, we may delete this information without notice. If you have reason to believe that this has occurred, please contact customer support.

English version controls. Non-English translations of this privacy policy are provided for convenience. In the event of any ambiguity or conflict between translations, the English version is authoritative.

About IP addresses: Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has a FlinkBox Ltd account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring websites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. By agreeing to this privacy policy, you expressly consent to FlinkBox Ltd using your IP address for the foregoing purposes. If you wish to opt out from the foregoing consent to use your IP address, you must cancel your account (if you have one) or not respond to a request if asked to do so.

Accessing and correcting your personal data: You have the right to access and correct the personal information that FlinkBox Ltd holds about you. This right may be exercised by visiting your account’s My Account page or by contacting customer support.

Your responsibilities: By using our services, you agree to comply with applicable data protection requirements when collecting and using your survey data, such as requirements to inform respondents about the specific uses and disclosures of their data.

Consents: By clicking “I Agree” or any other button indicating your acceptance of this privacy policy, you expressly consent to the following:

You consent to the collection, use, disclosure and processing of your personal data in the manner described in this privacy policy, including our procedures relating to cookies, IP addresses and log files.

Our servers are based in Germany, so your personal data will be primarily processed by us in Germany. You consent to the transfer and processing of your personal data in Germany by FlinkBox Ltd and in such data locations as may be identified by our various affiliates and service providers.

Your consent is voluntary, and you may revoke your consent by opting out at any time. Please note that if you opt-out, we may no longer be able to provide you our services.

You consent to us sharing your personal data with relevant persons working for service providers who assist us to provide our services.

If you have enabled cookies on your web browser, you consent to our use of cookies as described in this privacy policy.

PRIVACY FOR SURVEY RESPONDENTS

What information does FlinkBox Ltd collect?

When you respond to surveys hosted by FlinkBox Ltd, we collect, on behalf and upon instructions (including the ones provided in this privacy policy) of survey creators, information relating to you and your use of our services from a variety of sources. These are listed below. The sections afterward describe what we do with this information.

Information we collect directly from you

Survey responses: We collect and store the survey responses that you submit. The survey creator is responsible for this data and manages it. A survey may ask you to provide personal information or data. If you have any questions about a survey you are taking, please contact the survey creator directly as FlinkBox Ltd is not responsible for the content of that survey. The survey creator is usually the same person that invited you to take the survey and sometimes they have their own privacy policy.

Are your survey responses anonymous? You will need to ask the survey creator this as it depends on how they have chosen to configure their survey. We provide instructions on how a survey creator can ensure they collect responses anonymously. However, even if a survey creator has followed those steps, specific questions in the survey may still ask you for your personal information or data that could be used to identify you.

Information we collect about you from other sources

Usage data: We collect usage data about you whenever you interact with our services. This may include which webpage you visit, what you click on when you performed those actions, and so on. Additionally, as with most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, and timestamps. Note that we do not link this usage data to your survey responses.

Device data: We collect data from the device and application you use to access our services, such as your IP address, operating system version, device type, system and performance information, and browser type. We may also infer your geographic location based on your IP address. Your IP address will be linked to your survey responses unless a survey creator has disabled IP address collection for the survey you respond to.

Referral data: We record information about the source that referred you to our services (e.g. a link on a website or in an email).

Your email address: If a survey creator uses an email invitation collector to send you a survey invitation email, we collect your email address when the survey creator provides it to us. We don’t use this to send you email except at the direction of a survey creator. The emails we send on behalf of a survey creator appear to come from that survey creator’s email address. If you no longer want to be contacted by a survey creator, please contact the survey creator directly.

Providing survey responses is voluntary. Remember, you can always choose not to provide an answer to any given survey question (especially those requesting your personal information or data). However, sometimes this will prevent you from completing a survey if the survey creator has marked that question as requiring an answer.

How does FlinkBox Ltd use the information we collect?

Your survey responses are owned and managed by the survey creator, and we treat that information as private to the survey creator, except if the survey creator has made the questions and responses available via a public link. Please contact the survey creator directly to understand how they will use your survey responses. Some survey creators may provide you with a privacy policy or notice at the time you take their survey and we encourage you to review that to understand how the survey creator will handle your responses. Please see the Survey Creator version of this privacy policy to understand how FlinkBox Ltd handles survey responses. FlinkBox Ltd does not sell survey responses to third parties without the survey creator’s permission and we do not use any contact details collected in our customers’ surveys to contact survey respondents.

We also use the information we collect from you (including usage data, device data, referral data and information from page tags) to manage and improve our services, for research purposes, and for the various purposes described in the Survey Creator version of this privacy policy.

With whom do we share or disclose your information?

FlinkBox Ltd does not sell your survey responses unless you expressly permit us to! We will share your survey responses with third parties only as described in this privacy policy.

We disclose:

Your survey responses to survey creators: We host surveys for survey creators, but they are really the primary curator of survey data. Anything you expressly disclose in your survey responses will, naturally, be provided to them. Please contact the survey creator directly to understand how they might share your survey responses. Please see the Survey Creator version of this privacy policy to understand what FlinkBox Ltd tells survey creators about how we handle survey responses, and to whom FlinkBox Ltd may disclose survey responses.

What are your rights to your information?

Contact the survey creator to access and correct your responses and personal information. Because we collect survey responses on behalf of survey creators, you will need to contact the survey creator if you have any questions about the survey, or if you want to access, update, or delete anything in your responses. We provide survey creators with tools to maintain the responses they collect through their surveys. You may request access to and correction of the personal information we hold about you by contacting customer support, but in most cases FlinkBox Ltd cannot provide you with this access since survey responses are the survey creator’s private information (except if the survey creator has made the questions and responses available via a public link) and giving you access may have an unreasonable impact on the privacy of other individuals. We will respond to your request for access or correction within a reasonable time and, where reasonable and practicable to do so, we will provide access to your personal information in the manner requested by you.

Security, cookies and other important information

Changes to this privacy policy: We may modify this privacy policy at any time, but if we do so, we will notify you by publishing the changes on this website. If we determine the changes are material, we will provide you with additional, prominent notice as is appropriate under the circumstances, such as via email or in another conspicuous manner reasonably designed to notify you. If, after being informed of the changes, you continue to use our services beyond the advance-notice period, you will be considered as having expressly consented to the changes in our privacy policy. If you disagree with the terms of this privacy policy or any updated privacy policy, you may close your account (if you have one) at any time or not respond to a survey.

Security: We are committed to handling your personal information and data with integrity and care. However, regardless of the security protections and precautions we undertake, there is always a risk that your personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the Internet. If you have any questions about the security of your personal information, contact customer support.

For security reasons: We use cookies to authenticate your identity, such as confirming whether you are currently logged into FlinkBox Ltd.

We don’t believe cookies are sinister, but you can still choose to remove or disable cookies via your browser. Refer to your web browser’s configuration documentation to learn how to do this. Please note that doing this may adversely impact your ability to use our services. Enabling cookies ensures a smoother experience when using our websites. To manage Flash cookies, click here. By using our websites and agreeing to this privacy policy, you expressly consent to the use of cookies as described in this policy.

Social Media Features. Our websites may include social media features or widgets, such as the Facebook Like button. Use of these features may allow them to collect your IP address, detect which page you are visiting on our site, and set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the third party providing it.

Safety of Minors and COPPA: Our services are not intended for and may not be used by minors. “Minors” are individuals under the age of majority in their place of residence (or under 13 in Nigeria). FlinkBox Ltd does not knowingly collect personal data from minors or allow them to register. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact customer support.

English version controls: Non-English translations of this privacy policy are provided for convenience. In the event of any ambiguity or conflict between translations, the English version is authoritative.

About IP addresses: Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has a FlinkBox Ltd account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring websites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. IP addresses are only linked to survey responses if a survey creator has configured a survey to collect IP addresses. By agreeing to this privacy policy, you expressly consent to FlinkBox Ltd using your IP address for the foregoing purposes. If you wish to opt out from the foregoing consent to use your IP address, you must cancel your account (if you have one) or not respond to a survey if requested to do so.

Accessing and correcting your personal data. You have the right to access and correct the personal information that FlinkBox Ltd holds about you. This right may be exercised by contacting customer support.

Consents: By clicking “I Agree” or any other button indicating your acceptance of this privacy policy, you expressly consent to the following:

Our servers are based in Germany, so your personal data will be primarily processed by us in Germany. You consent to the transfer and processing of your personal data in Germany by FlinkBox Ltd. and in the data locations as may be identified by our various affiliates and service providers.

Your consent is voluntary, and you may revoke your consent by opting out at any time. Please note that if you opt-out, we may no longer be able to provide you our services.

You consent to us sharing your personal data with relevant persons working for service providers who assist us to provide our services.

If you have enabled cookies on your web browser, you consent to our use of cookies as described in this privacy policy.